Shipping policy

Shipping Policy

Last Updated: July 2026

Thank you for shopping with OFFGRID.

Order Processing

•⁠  ⁠All orders are processed within 1–3 business days after payment confirmation.
•⁠  ⁠Orders are not processed on Sundays or public holidays.

Shipping Time

•⁠  ⁠Standard delivery across India takes approximately 4–8 business days after dispatch.
•⁠  ⁠Delivery times may vary depending on your location and courier service.

Shipping Charges

•⁠  ⁠Free Shipping on all prepaid orders.
•⁠  ⁠Cash on Delivery (if available) may include an additional handling fee.

Order Tracking

Once your order has been shipped, you will receive a tracking link via email or SMS to track your package.

Delays

While we aim to deliver your order on time, delays may occur due to:

•⁠  ⁠Weather conditions
•⁠  ⁠Courier service delays
•⁠  ⁠Public holidays
•⁠  ⁠Unexpected operational issues

We appreciate your patience in such cases.

Incorrect Address

Please ensure your shipping address is accurate before placing an order. We are not responsible for delays or failed deliveries due to incorrect or incomplete addresses provided by the customer.

Lost or Damaged Shipments

If your order arrives damaged or you believe it has been lost during transit, please contact us within 48 hours of the expected delivery date with your order details.

Contact Us

For any shipping-related questions, please contact us:

Email: wear.offgrid.in@gmail.com